mc55 Terms & Conditions — Full Details

mc55 ("we", "our" or "platform") is an online gaming service provider. These terms and conditions ("Terms") form a legal agreement between you and mc55. By visiting the mc55 website or using its services, you are considered to have fully read, understood, and agreed to these Terms.

These Terms are governed by the laws and regulations of Bangladesh. If you disagree with any part of these Terms, please refrain from using the platform.

To register with mc55, you must provide accurate, complete, and up-to-date personal information. Providing false or incomplete information is prohibited and may result in account cancellation.

2.1 Registration Requirements

• Each user may open only one account. Multiple accounts held under the same person's name will be cancelled.
• Your name, mobile number, and any other information provided must be entirely truthful.
• Once account registration is complete, you are considered to have automatically agreed to these Terms.
• mc55 reserves the right to accept or reject any registration request.

2.2 Account Verification

To ensure security, mc55 may at any time request additional documents for identity verification. Withdrawal facilities may be temporarily suspended until the verification process is complete.

If any user is found to be under 21 years of age, their account will be closed immediately and all funds will be settled subject to the necessary investigation. mc55 may request a national identity card or other government-issued documents for age verification.

It is your responsibility to keep your login credentials (username and password) completely confidential. Do not share this information with any third party.

• If you notice any unauthorized access or suspicious activity on your account, notify the mc55 support team immediately.
• mc55 will never ask for your password via email, phone, or live chat.
• Access to the same account by more than one person is not permitted.
• You are responsible for all activities carried out from your account.

mc55 uses SSL encryption technology to keep your personal information secure. However, you should be aware that there are inherent risks in transmitting information over the internet.

The accepted methods for money transactions on mc55 are bKash, Nagad, Rocket, and Upay. The same terms apply to each method.

5.1 Deposit Terms

• The minimum deposit amount is ৳500.
• Only use a payment method registered in your own name. Depositing funds from an account registered in a third party's name is strictly prohibited.
• If the deposit process is successful, funds will be added to your account immediately.

5.2 Withdrawal Terms

• The minimum withdrawal amount is ৳800.
• Withdrawal requests generally take 30 minutes to 3 hours to process.
• Withdrawals can only be made to the same payment method used for the deposit.
• Account verification must be completed before making a withdrawal.
• Wagering requirements must be met before bonus funds can be withdrawn (see Section 6).

mc55 offers various bonuses and promotional offers. Each offer has specific terms that must be read carefully before acceptance.

6.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. For example:

• Deposit ৳1,000 → ৳2,000 bonus → total balance ৳3,000.
• Deposit ৳10,000 → ৳8,000 bonus → total balance ৳18,000.

6.2 Wagering Requirements

Wagering requirements must be met before bonus funds can be withdrawn. Wagering is calculated on the bonus amount only (not on the deposit + bonus). The wagering requirement is 10 times (10x).

Example: ৳2,000 bonus × 10 = ৳20,000 must be wagered before the bonus can be withdrawn.

6.3 General Bonus Terms

• A bonus offer may only be used once.
• Bonus funds are not transferable to any other account.
• mc55 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Attempting to claim bonus benefits through multiple accounts will result in all associated accounts being cancelled.

6.4 VIP Program

Regular players can participate in mc55's VIP program across four tiers — Bronze, Silver, Gold, and Platinum. Each tier includes a weekly cashback benefit (Bronze: up to 0.4%, Silver: up to 0.8%, Gold: up to 1.1%, Platinum: up to 1.5%). Eligibility to move to a higher tier is determined based on the player's activity.

The following activities are strictly prohibited on the mc55 platform. Violating these prohibitions will result in permanent account closure and relevant funds may be forfeited:

• Attempting to manipulate the platform's software or gaming systems.
• Using the platform for money laundering or illegal purposes.
• Playing using automated bots, scripts, or software.
• Opening multiple accounts to claim bonus benefits.
• Harassing or abusing other users.
• Opening an account under a false identity or committing identity theft.
• Using mc55's intellectual property without permission.
• Attempting to breach the platform's security systems.

All content on the mc55 platform — logos, designs, software, game content, text, graphics, and other elements — is protected under the intellectual property rights of mc55 or its licensors.

Users may use the platform for personal, non-commercial purposes. However, the following activities are not permitted:

• Copying, reproducing, or distributing any content from mc55.
• Reverse engineering or decompiling.
• Reusing any part of the platform for commercial purposes.

mc55 always strives to ensure a safe and reliable service. However, mc55's liability is limited in the following matters:

• Loss caused by technical errors, server outages, or internet connectivity problems.
• Any errors in the software of third-party game providers.
• Unauthorized access to an account due to the user's own negligence.
• Service suspension under the direction of a law or regulatory authority.

Under no circumstances will mc55's total liability exceed the value of the relevant transaction.

10.1 Suspension or Closure by mc55

mc55 may temporarily suspend or permanently close an account in the following circumstances:

• A material breach of these Terms.
• Fraudulent activity or suspicious transactions.
• Failure to complete identity verification.
• Legal or regulatory requirements.
• Prolonged inactivity.

10.2 Closure by the User

If you wish to close your account at any time, contact the mc55 support team. Any pending bonuses will be forfeited before the account is closed, however any valid balance will be returned via the designated method.

mc55 gives the highest priority to responsible gaming. Gambling should be a form of entertainment — it should not become a source of financial hardship or personal problems.

• You can set deposit limits for yourself.
• Use the self-exclusion facility if needed.
• If you experience signs of problem gambling, notify the support team immediately.

For more information, visit our Responsible Gaming page.

mc55 reserves the right to modify these Terms at any time. Users will be duly notified of significant changes.

Continuing to use the platform after changes have been made means you are considered to have agreed to the updated Terms. It is therefore recommended that you check this page regularly.

If you have any questions or complaints about these terms, please contact the mc55 support team:

• Email: [email protected]
• Live Chat: Available 24/7 in Bengali and English.

Our support team is ready to provide a quick and satisfactory resolution to any of your queries.